Express delivery and free returns within 30 days
Last Updated: October 10, 2026
Welcome to Solevix! These Terms & Conditions govern your use of our website, https://solevix.co/, and any purchases made through our online store. By accessing our website or placing an order, you agree to these terms.
Please read them carefully before using our website or purchasing any product.
Solevix is an online footwear store offering pre-owned and used branded shoes, subject to availability. Our goal is to provide customers with clear product information, actual product photographs, and a convenient online shopping experience.
For questions about these Terms & Conditions, contact us at info@solevix.co.
Most footwear offered by Solevix is pre-owned. As a result, products may show signs of previous use, including minor creases, sole wear, marks, discoloration, or other imperfections.
We aim to provide accurate product descriptions, photographs, sizes, prices, and condition details.
Customers should review the available photographs and product description carefully before ordering.
Minor differences in color may occur due to lighting, photography, or screen settings.
Product availability may change without notice.
Brand names and logos are used to identify the products offered. Solevix does not claim to be an authorized dealer of any brand unless explicitly stated.
Please contact us before ordering if you need clarification about a product’s condition, size, or other details.
All product prices and applicable charges will be displayed on our website or communicated to you before order confirmation.
Prices may change without prior notice; changes will not affect an order already confirmed unless otherwise agreed or required by law.
Delivery charges, if applicable, will be communicated before the order is finalized.
Available payment methods will be shown at checkout or confirmed by our team.
Orders may be cancelled if a pricing, stock, or technical error prevents us from fulfilling them.
Where payment has already been collected for an order that cannot be fulfilled, any applicable refund will be handled according to our Refund Policy and applicable law.
Submitting an order does not necessarily mean that it has been accepted. Orders are subject to stock availability and confirmation by Solevix.
We may contact you to verify order details, delivery information, or payment arrangements. Please provide accurate contact information so we can process your order.
If an item becomes unavailable after an order is placed, we will contact you regarding the available options, which may include cancellation and a refund where applicable.
Solevix aims to deliver orders to the address provided by the customer, subject to the delivery locations and services available.
Estimated delivery times are provided for guidance and may vary due to courier operations, weather, public holidays, or other circumstances beyond our control.
Customers are responsible for providing a complete and accurate delivery address and reachable phone number.
Additional delivery attempts or charges may apply where permitted by the courier’s policies.
Delivery timelines are estimates and are not guaranteed unless explicitly stated.
Please refer to our Shipping Policy for further information about delivery methods, charges, and estimated delivery times.
Because our products are pre-owned, customers should carefully review each product’s description, photographs, size, and condition before placing an order.
Returns, exchanges, and refunds are subject to our published Return and Refund Policy and applicable law. Please review that policy before purchasing.
If you receive an incorrect, damaged, or materially misdescribed item, contact us at info@solevix.co with your order details and relevant photographs so we can review the issue.
Nothing in these Terms & Conditions is intended to remove any consumer rights that cannot legally be excluded.
When using our website, you agree to:
Provide accurate and complete order and contact information.
Use the website for lawful purposes.
Avoid fraudulent orders, unauthorized transactions, or attempts to disrupt website security.
Not misuse, copy, or exploit website content for unlawful purposes.
Review product details and applicable policies before completing a purchase.
We reserve the right to investigate suspicious activity and take appropriate action where permitted by law.
Unless otherwise stated, the text, design, branding, graphics, and other original content on the Solevix website belong to Solevix or are used with appropriate permission.
You may not reproduce, distribute, modify, or commercially use our original website content without prior written permission, except where permitted by law.
Third-party trademarks and brand names remain the property of their respective owners and are used only for product identification where applicable.
We aim to keep our website accessible and its information accurate. However, we do not guarantee uninterrupted access or that every page will always be free from errors.
Product listings, prices, images, and availability may occasionally require correction or updating. We reserve the right to correct errors and update website information, subject to applicable law and any obligations relating to confirmed orders.
Our website may use or link to third-party services, such as payment providers, courier services, social media platforms, or other external websites.
These third parties operate under their own terms and privacy policies. Solevix is not responsible for the content or policies of external websites that we do not control.
To the extent permitted by applicable law, Solevix will not be responsible for indirect or consequential losses arising from the use of our website or delays caused by circumstances outside our reasonable control.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights.
Your personal information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that you should review that policy to understand how your information may be collected, used, and protected.
Please read our Privacy Policy for more details.
We may update these Terms & Conditions when our services, business practices, or legal obligations change. Updates will be published on this page with a revised “Last Updated” date.
Your continued use of the website after updated terms are published is subject to applicable law and the terms that legally apply to your use or purchase.
These Terms & Conditions are intended to be interpreted in accordance with the applicable laws of Pakistan. Any dispute will be handled by the competent authorities or courts with jurisdiction under applicable law.
If you have questions about these Terms & Conditions, an order, or a product listed on our website, please contact us:
Business: Solevix Branded Footwear
Website: https://solevix.co/
Email: info@solevix.co
Thank you for choosing Solevix. We appreciate your trust and support.
